Refund Policy

Introduction

At Global Documents Online, we are committed to providing high-quality documents that meet your needs. If you are not completely satisfied with your purchase, we offer a comprehensive refund policy to ensure your satisfaction.

Eligibility for Refund

  1. Satisfaction Guarantee: If you are not satisfied with your purchase, you may request a refund within 30 days of the purchase date.
  2. Conditions: To be eligible for a refund, the following conditions must be met:
  • The request must be made within 30 days of the purchase date.
  • The document must not have been used in any legal proceedings, distributed, or shared with third parties.
  • The document must not have been extensively modified.

How to Request a Refund

  1. Contact Us: To request a refund, please contact our customer support team at support@globaldocumentsonline.co.uk with your order number and a brief explanation of the reason for your request.
  2. Review Process: Our customer support team will review your request and may ask for additional information to process your refund.
  3. Approval: If your refund request meets the eligibility criteria, we will process your refund within 5-7 business days.

Refund Method

  1. Original Payment Method: Refunds will be issued to the original payment method used at the time of purchase.
  2. Notification: You will receive an email confirmation once your refund has been processed.

Non-Refundable Situations

  1. Late Requests: Refund requests made after 30 days from the purchase date will not be eligible for a refund.
  2. Extensive Modification: Documents that have been extensively modified and cannot be returned to their original state are not eligible for a refund.
  3. Used in Legal Proceedings: Documents that have been used in any legal proceedings are not eligible for a refund.

Contact Information

If you have any questions or need assistance with your refund request, please contact our customer support team:

  • Email: support@globaldocumentsonline.co.uk

Changes to This Policy

Global Documents Online reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Conclusion

We value your satisfaction and strive to provide the best service possible. If you are not satisfied with your purchase, please do not hesitate to contact us. Thank you for choosing Global Documents Online.

By using our website, you acknowledge that you have read, understood, and agreed to this Refund Policy.

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